BidElevate
Your tender
starts here.
starts here.
This guide walks you through everything you need to do before we begin work on your tender. It should take around 15 minutes to complete.
What’s inside
Service agreement & payment
Document upload guide
What to expect next
Document upload guide
What to expect next
Contents
01
Your journey with us
02
Service agreement
03
Payment
04
Document upload
05
What happens next
06
Training hub
07
Video training library
Use the arrows below
to turn the page
to turn the page
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Your journey with us
Every client follows the same simple path from discovery call to submission. Here’s where you are right now and what’s coming next.
✓
Discovery call
You’ve had your call with us — great to meet you.
→
You are here
Sign your agreement, make payment, upload documents.
3
Review call
We go through your documents together and clarify anything before drafting starts.
4
Tender drafted
We write your responses and share drafts for your review.
5
Submitted together
We submit on your behalf or guide you through final submission.
BidElevate · bidelevate.co.uk
Your journey
Three things to do before we begin
Once these three steps are complete, we can start work on your tender straight away.
1
Read & sign your service agreement
This sets out exactly what we’ll do, what’s included, and what we need from you throughout the process.
2
Make your payment by bank transfer
Our bank details are in the agreement. Once payment is received you’ll get a confirmation from us.
3
Upload your documents
Use the secure onboarding form to share your organisation’s documents so we can get to work.
If anything feels unclear at any stage, drop us a message at hello@bidelevate.co.uk — we’re always happy to talk it through.
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Service agreement
Please read the agreement carefully before signing. It sets out the scope of our work together and the terms that apply throughout the process.
BidElevate · bidelevate.co.uk
Step 1 of 3
Read & sign your agreement
Click the button below to open your service agreement. Sign digitally — no printing, no scanning, no paper. Better for you, better for the planet.
Open & sign your agreement →
Have a question before signing? Email hello@bidelevate.co.uk or book a quick call via Calendly — we’re happy to talk it through.
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Payment
Payment is made by bank transfer once your service agreement has been signed.
BidElevate · bidelevate.co.uk
Step 2 of 3
Make your payment
Once your service agreement is signed, please use the button below to make your payment. Bank details are included on the payment page.
Click here to make your payment →
Once your payment is received, we’ll be in touch within one business day to confirm and send your onboarding link.
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Document upload
Once payment is confirmed, use the secure onboarding form to share your documents. Everything goes straight into your client library for this tender and all future ones.
BidElevate · bidelevate.co.uk
Step 3 of 3
Upload your documents
Use the secure onboarding form to share everything we need to prepare your tender. Work through it at your own pace — it will guide you through each step.
Go to the onboarding form →
All documents are handled in strict confidence and used solely for the purpose of preparing your tender submission.
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That’s everything — we’ll take it from here
In the meantime, if you think of anything or have a question, don’t hesitate to reach out.
Jade Ebanks · Director
BidElevate Ltd · bidelevate.co.uk
What to expect
After you’ve completed the three steps
We’ll confirm receipt of your payment and documents, schedule your review call, and get started on your tender. You’ll hear from us within one business day.
Get in touch
📧 hello@bidelevate.co.uk
📞 07546 214 430
🌐 bidelevate.co.uk
📞 07546 214 430
🌐 bidelevate.co.uk
We’re looking forward to working with you. The care sector deserves brilliant bids — and that’s exactly what we’re here to help with.
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Training hub
We’ve put together a dedicated training hub on our website to help you feel confident at every stage of the tender process.
🎬 Training videos
Short, plain-English videos covering every stage of the tender journey.
⏱️ Short and to the point
Each video 2–5 minutes long.
🔄 More coming soon
We’re adding new videos regularly. Check back as your tender progresses.
BidElevate · bidelevate.co.uk
Your training hub
Please watch the videos before we begin
Before we get started, please take some time to work through the videos in the training hub. They are there to support you through the process and help you feel confident and prepared at every stage.
Visit the training hub →
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Video training library
These short videos are designed to answer the questions we hear most often from clients. Each one is plain English, no jargon, and takes just a few minutes to watch.
⏱️ 3–5 minutes each
Short enough to watch between calls — no hour-long webinars here.
🔄 More coming soon
We’re adding new videos regularly. Check back as your tender progresses.
BidElevate · bidelevate.co.uk
Training videos
Watch when relevant to you
🎬 What documents to send us
A walkthrough of every document we need and why.
Coming soon
🎬 Portal logins & access
What login details to send us and how to do it safely.
Coming soon
🎬 Communication expectations
How we stay in touch and what’s included in your package.
Coming soon
🎬 What BidElevate doesn’t do
A clear, honest guide to our scope and boundaries.
Coming soon
🎬 What happens after submission
Timeframes, feedback, appeals, and next steps.
Coming soon
🎬 More videos
Additional guides being added as we build the library.
Coming soon
When a video goes live, the “coming soon” label will be replaced with a watch link. We’ll let you know by email when new ones are released.